- Display a dialog when the user approves an image
- Changing A Mockup URL Slug
- Extending Backbone Models, Views and Collections
- Adding Custom Scripts and Styles
- ph_website_publish_thread
- New Comment Threads
- Add additional notification emails
- Display a welcome message for new users on mockup projects
- Change the subscribed user email based on a role
- How to Install SureFeedback & Addons
- Updates
- Should I install this on my own site or a dedicated installation or subdomain?
- Caching and SureFeedback
- Dashboard Shortcode
- Adding A Project Shortcode To Your Site 3.1.x and lower
- Project Shortcode
- Hosting
- Cloudways Compatibility
- How to Activate your SureFeedback and Addons License?
- Adding a Subscribed Projects Shortcode 3.1.x and lower
- Customization
- Emails
- Permissions Cheatsheet
- How to Integrate SureFeedback with Slack
- How to Export Comments in PDF/CSV file?
- Known Issues
- Increasing the WordPress Memory Limit
- WPEngine Cache Exclusion
- Litespeed Caching
- Emails Not Sending
- Flywheel Compatibility
- Debugging
- Varnish Caching
- Gridpane Compatibility
- Session Expired Notice in Chrome Incognito
- Breeze Compatibility
- W3 Total Cache Compatibility
- Website Comments Not working
- Swift Performance Caching
- Flywheel Cache Exclusion for Project Access Links
- WPRocket Compatiblity
- How to enable a different site for my license
- How to generate an invoice for my purchase?
- Download Failed: Unauthorized
- How do I translate SureFeedback into my language?
- Creating Client and Colleague Accounts
- How to give a person access to a project?
- How to use SureFeedback on any external site
- How to Use SureFeedback with WPML to Collaborate on Multilingual Sites
WPEngine Cache Exclusion
Note: This exclusion only needs to be done on the server where you have SureFeedback installed (your dashboard site). You don’t need to add these cache exclusions on your connected sites!
If you host your site on WP Engine, you may encounter some issues without cache exclusions being added. This is due to aggressive page caching (which is a good thing!), but it can be easily resolved by requesting that WP Engine setup a special cache exception.
To do this, simply submit a support ticket to WP Engine via their support portal and ask them to exclude a few url query variables from cache.
To make things really easy for you, feel free to copy and paste this sample ticket:
Hi!
My site runs the SureFeedback feedback plugin and we need to bypass varnish caching for their cookie. The SureFeedback team has instructed us to ask you to place a cache exception for their cookie.
Could you please bypass varnish caching for the _wp_session cookie?
Thanks!
We don't respond to the article feedback, we use it to improve our support content.
