- Display a dialog when the user approves an image
- Changing A Mockup URL Slug
- Extending Backbone Models, Views and Collections
- Adding Custom Scripts and Styles
- ph_website_publish_thread
- New Comment Threads
- Add additional notification emails
- Display a welcome message for new users on mockup projects
- Change the subscribed user email based on a role
- What are dashboard sites?
- Adding A Client’s Non-WordPress Site
- Adding A Client’s WordPress Site
- Adding A New Website Project
- How to use SureFeedback on a non-WordPress Site
- SSL and HTTPS
- Website Settings
- What is a project access link?
- Access Links Not Working
- Widget Not Showing on Client Site
- Changing A Website or Page URL
- Flywheel Client Site Cache Exclusions
- WPEngine Client Site Plugin Exclusions
- How to use Really Simple SSL with SureFeedback
- Viewing and Commenting on a Live Website
- Sharing a Website Link
- How Private Comments Work
- Introducing Comment Status in SureFeedback
Access Links Not Working
The Project Access Link sometimes won’t work if the cookie or project urls are being cached on your server. We always recommend a dedicated installation for SureFeedback so you can disable caching functions which are not needed by SureFeedback.
Where should I install SureFeedback?
Troubleshooting Steps
1. Check caching plugins.
Make sure to exclude SureFeedback post types or the users session won’t be set.
2. Check if your host is caching on the server.
If you have a WPEngine, you’ll want to have them add some cache exclusions.
WPEngine Cache Exclusion for Access Links
3. Check for Varnish Caching
Do you have Varnish running or any other type of server side caching? If so you’ll want to add the necessary varnish exclusions.
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