- Display a dialog when the user approves an image
- Changing A Mockup URL Slug
- Extending Backbone Models, Views and Collections
- Adding Custom Scripts and Styles
- ph_website_publish_thread
- New Comment Threads
- Add additional notification emails
- Display a welcome message for new users on mockup projects
- Change the subscribed user email based on a role
- How to Install SureFeedback & Addons
- Updates
- Should I install this on my own site or a dedicated installation or subdomain?
- Caching and SureFeedback
- Dashboard Shortcode
- Adding A Project Shortcode To Your Site 3.1.x and lower
- Project Shortcode
- Hosting
- Cloudways Compatibility
- How to Activate your SureFeedback and Addons License?
- Adding a Subscribed Projects Shortcode 3.1.x and lower
- Customization
- Emails
- Permissions Cheatsheet
- How to Integrate SureFeedback with Slack
- How to Export Comments in PDF/CSV file?
- Known Issues
- Increasing the WordPress Memory Limit
- WPEngine Cache Exclusion
- Litespeed Caching
- Emails Not Sending
- Flywheel Compatibility
- Debugging
- Varnish Caching
- Gridpane Compatibility
- Session Expired Notice in Chrome Incognito
- Breeze Compatibility
- W3 Total Cache Compatibility
- Website Comments Not working
- Swift Performance Caching
- Flywheel Cache Exclusion for Project Access Links
- WPRocket Compatiblity
- How to enable a different site for my license
- How to generate an invoice for my purchase?
- Download Failed: Unauthorized
- How do I translate SureFeedback into my language?
- Creating Client and Colleague Accounts
- How to give a person access to a project?
- How to use SureFeedback on any external site
- How to Use SureFeedback with WPML to Collaborate on Multilingual Sites
Caching and SureFeedback
If you’re using any sort of caching with SureFeedback, you’ll want to make sure you add some URL and cookie exclusions. SureFeedback serves dynamic content, which means it’s constantly changing. You’ll likely not want to cache this or users may see outdated comments, have trouble with access links, etc. SureFeedback uses its own transients to cache things and automatically invalidates when content changes.
In General, you’ll want to exclude caching
1. On These URLs
/mockup/(.*) /website/(.*) (^|;\s*)ph_apikey (^|;\s*)access_token
2. And any cookie that begins with the ph prefix and the _wp_session cookie:
(^|;\s*)ph _wp_session
I’ve decided to deactivate caching plugins, but I’m still seeing a notice.
If you’re still seeing a notice even after deactivating all caching, your caching plugin still probably has cache files in the cache directory of your site. You should delete the content of the wp-content/cache/ folder either by FTP or a File Manager to completely remove caching from your site.
For more detailed information, be sure to check out specific instructions for caching with different plugins and server settings, below in related articles:
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