If you’re using WPRocket, you’ll want to disable caching on SureFeedback mockup and website pages. These pages can’t be cached since they are dynamic pages that are updated for each user.
- Go to WP Rocket Advanced Rules tab
- Locate the box Never Cache URL(s)
- Add these URLs:
/mockup /website ph_apikey access_token
- Locate the Never Cache Cookies
- Add these cookies:
- Click the save changes button!
If you’re still having issues with SureFeedback and WPRocket, please reach out to support!