- Display a dialog when user approves an image
- Changing A Mockup URL Slug
- Extend Backbone Models, Views, Collections
- Adding Custom Scripts and Styles
- ph_website_publish_thread
- New Comment Threads
- Add additional notification emails
- Welcome message for new users on mockup projects
- Change the subscribed user email based on a role
- How to Install SureFeedback & Addons
- How to Update SureFeedback
- Should I Install SureFeedback on My Main Site or a Dedicated Installation?
- Caching and SureFeedback
- Dashboard Shortcode
- Adding A Project Shortcode To Your Site 3.1.x and lower
- Project Shortcode
- Hosting
- Cloudways Compatibility
- How to Activate your SureFeedback License?
- Adding a Subscribed Projects Shortcode 3.1.x and lower
- SureFeedback Customization Settings
- Emails
- Permissions Cheatsheet
- How to Integrate SureFeedback with Slack
- How to Export Comments in PDF/CSV file?
- Known Issues
- Increasing the WordPress Memory Limit
- WPEngine Cache Exclusion
- Litespeed Caching
- Emails Not Sending
- Flywheel Compatibility
- Debugging
- Varnish Caching
- Gridpane Compatibility
- Session Expired Notice in Chrome Incognito
- Breeze Compatibility
- W3 Total Cache Compatibility
- Website Comments Not working
- Swift Performance Caching
- Flywheel Cache Exclusion for Project Access Links
- WPRocket Compatiblity
- How to Manage and Switch Site Licenses in SureFeedback
- How to generate an invoice for my purchase?
- Download Failed: Unauthorized
- How do I translate SureFeedback into my language?
- Creating Client and Colleague Accounts
- How to give a person access to a project?
- How to use SureFeedback on any external site
- How to Use SureFeedback with WPML to Collaborate on Multilingual Sites
Website Comments Not working
You’ve created a new website, and added your website code but your website comments widget isn’t showing up! Here are some common reasons:
Your Site Url Isn’t Accurate
Be sure your website URL matches exactly the URL for your client site (capitalization, spacing, HTTP vs HTTPS etc)
You’re not logged in
Be sure you’re logged into the site where you’ve installed SureFeedback or the widget won’t appear.
Turn off Jetpack’s Shortlinks
Currently, Jetpack’s short links break functionality by generating the installable website code. You’ll need to turn off Jetpack’s short links and re-add the code to your client’s site.
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