- Install SureFeedback & Addons
- Update SureFeedback
- Main Site Or Dedicated Installation?
- Caching & SureFeedback
- Dashboard Shortcode
- Project Shortcode (Below 3.1.x)
- Project Shortcode
- Hosting
- Cloudways Compatibility
- Activate SureFeedback License
- Subscribed Projects Shortcode (Below 3.1.x)
- Customization Settings
- Emails
- Permissions Cheatsheet
- Slack Integration
- Export Comments in PDF / CSV
- Known Issues
- Increasing WordPress Memory Limit
- WPEngine Cache Exclusion
- Litespeed Caching
- Emails Not Sending
- Flywheel Compatibility
- Debugging
- Varnish Caching
- Gridpane Compatibility
- Chrome Incognito: Session Expired Notice
- Breeze Compatibility
- W3 Total Cache Compatibility
- Website Comments Not working
- Swift Performance Caching
- Flywheel Cache Exclusion
- WPRocket Compatiblity
- Manage Licenses
- Generate Invoice
- Download Failed: Unauthorized
- Translate SureFeedback
- Client & Colleague Accounts
- Provide Project Access
- SureFeedback On External Site
- WPML For Multilingual Sites
- Automating SureFeedback Workflows With SureTriggers
Website Comments Not working
You’ve created a new website, and added your website code but your website comments widget isn’t showing up! Here are some common reasons:
Your Site Url Isn’t Accurate
Be sure your website URL matches exactly the URL for your client site (capitalization, spacing, HTTP vs HTTPS etc)
You’re not logged in
Be sure you’re logged into the site where you’ve installed SureFeedback or the widget won’t appear.
Turn off Jetpack’s Shortlinks
Currently, Jetpack’s short links break functionality by generating the installable website code. You’ll need to turn off Jetpack’s short links and re-add the code to your client’s site.
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