- Display a dialog when user approves an image
- Changing A Mockup URL Slug
- Extend Backbone Models, Views, Collections
- Adding Custom Scripts and Styles
- ph_website_publish_thread
- New Comment Threads
- Add additional notification emails
- Welcome message for new users on mockup projects
- Change the subscribed user email based on a role
- How to Install SureFeedback & Addons
- How to Update SureFeedback
- Should I Install SureFeedback on My Main Site or a Dedicated Installation?
- Caching and SureFeedback
- Dashboard Shortcode
- Adding A Project Shortcode To Your Site 3.1.x and lower
- Project Shortcode
- Hosting
- Cloudways Compatibility
- How to Activate your SureFeedback License?
- Adding a Subscribed Projects Shortcode 3.1.x and lower
- SureFeedback Customization Settings
- Emails
- Permissions Cheatsheet
- How to Integrate SureFeedback with Slack
- How to Export Comments in PDF/CSV file?
- Known Issues
- Increasing the WordPress Memory Limit
- WPEngine Cache Exclusion
- Litespeed Caching
- Emails Not Sending
- Flywheel Compatibility
- Debugging
- Varnish Caching
- Gridpane Compatibility
- Session Expired Notice in Chrome Incognito
- Breeze Compatibility
- W3 Total Cache Compatibility
- Website Comments Not working
- Swift Performance Caching
- Flywheel Cache Exclusion for Project Access Links
- WPRocket Compatiblity
- How to Manage and Switch Site Licenses in SureFeedback
- How to generate an invoice for my purchase?
- Download Failed: Unauthorized
- How do I translate SureFeedback into my language?
- Creating Client and Colleague Accounts
- How to give a person access to a project?
- How to use SureFeedback on any external site
- How to Use SureFeedback with WPML to Collaborate on Multilingual Sites
Debugging
Disable Debug Mode
If you’re seeing unexpected output or code at the top of your site (this may include the words “Notice” or “Warning”, this is because your WordPress site is in debug mode. Many times this is not an issue, but you’ll likely want to disable this if your site is in production or your end users may see debugging messages.
- Log in to your hosting Control Panel account – typically a cPanel or other account.
- Use the file manager and find the public_html folder.
- Locate the wp-config.php file for your WordPress website and edit it
- To disable WP_Debug, remove the following line of code: define(‘WP_DEBUG’, true);
- Save the file.
Turn On Debug Mode
If you’re seeing a blank page, site, or unexpected behavior, it’s likely there’s an error occurring on the server. An easy way to to see the issue is to turn on WP_DEBUG, WordPress debugging system. To do this, you’ll need to follow the following steps
- Log in to your hosting Control Panel account – typically a cPanel or other account.
- Use the file manager and find the public_html folder.
- Locate the wp-config.php file for your WordPress website and edit it
- To enable WP_Debug, add the following code to the end of the file: define(‘WP_DEBUG’, true);
- Save the file.
Now you’ll see an error message on the front end of your site with information about the error. The error message will most often let you know what file the error is occurring which is useful to troubleshoot.
If you need help understanding the error message, reach out to support and we’re happy to help!
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