- Display a dialog when user approves an image
- Changing A Mockup URL Slug
- Extend Backbone Models, Views, Collections
- Adding Custom Scripts and Styles
- ph_website_publish_thread
- New Comment Threads
- Add additional notification emails
- Welcome message for new users on mockup projects
- Change the subscribed user email based on a role
- How to Install SureFeedback & Addons
- How to Update SureFeedback
- Should I Install SureFeedback on My Main Site or a Dedicated Installation?
- Caching and SureFeedback
- Dashboard Shortcode
- Adding A Project Shortcode To Your Site 3.1.x and lower
- Project Shortcode
- Hosting
- Cloudways Compatibility
- How to Activate your SureFeedback License?
- Adding a Subscribed Projects Shortcode 3.1.x and lower
- SureFeedback Customization Settings
- Emails
- Permissions Cheatsheet
- How to Integrate SureFeedback with Slack
- How to Export Comments in PDF/CSV file?
- Known Issues
- Increasing the WordPress Memory Limit
- WPEngine Cache Exclusion
- Litespeed Caching
- Emails Not Sending
- Flywheel Compatibility
- Debugging
- Varnish Caching
- Gridpane Compatibility
- Session Expired Notice in Chrome Incognito
- Breeze Compatibility
- W3 Total Cache Compatibility
- Website Comments Not working
- Swift Performance Caching
- Flywheel Cache Exclusion for Project Access Links
- WPRocket Compatiblity
- How to Manage and Switch Site Licenses in SureFeedback
- How to generate an invoice for my purchase?
- Download Failed: Unauthorized
- How do I translate SureFeedback into my language?
- Creating Client and Colleague Accounts
- How to give a person access to a project?
- How to use SureFeedback on any external site
- How to Use SureFeedback with WPML to Collaborate on Multilingual Sites
Caching and SureFeedback
To ensure SureFeedback functions correctly, you need to exclude certain URLs and cookies from caching. SureFeedback serves dynamic content that changes frequently, so caching it may result in outdated comments and broken links.
Exclude caching for the following:
1. On the following URLs
/mockup/(.*) /website/(.*) (^|;\s*)ph_apikey (^|;\s*)access_token 2. And any cookie that begins with the ph prefix and the _wp_session cookie:
(^|;\s*)ph _wp_session I’ve Decided to Deactivate Caching Plugins, But I’m Still Seeing a Notice.
If you’ve deactivated caching plugins but still see a caching notice, there may be cache files remaining in your site’s cache directory. To remove caching completely:
Delete the content of the wp-content/cache/ folder either by FTP or a File Manager to completely remove caching from your site.
For more detailed information, be sure to check out our docs for caching with different plugins and server settings.
And if you have any doubts, feel free to reach out to us. We’re always here to help!
We don't respond to the article feedback, we use it to improve our support content.