The Complete Guide to Using Widget Control for Managing Feedback Widgets

Collecting feedback at the right time and place is key to improving your product. With Widget Control, you can decide where your feedback widget appears so you gather relevant insights without distracting users. Whether it’s a website, app, or dashboard, Widget Control helps you stay in control.

This guide will walk you through everything from setup to best practices.

What is Widget Control?

Widget Control lets you choose which pages of your site show the feedback widget. Instead of showing the widget everywhere, you can pick the most useful spots.

Why Use Widget Control?

• Better User Experience – Avoid annoying users with too many prompts.
• Focused Feedback – Ask for feedback where it matters, like on new features or checkout pages.
• Easy Management – Turn widgets on/off without needing a developer.

How to Use Widget Control (Step-by-Step)

1. Go to the Widget Control Panel

Find Widget Control under your website’s admin or plugin settings (e.g., “Website > Select Website”).

2. Turn On Widget Control

Use the toggle to enable it.

• ON = You control where the widget appears
• OFF = The widget may show everywhere or not at all, depending on your setup

3. Choose Where to Show the Widget

You’ll see a list of your pages or a search field.

• Search Bar: Type the page name or URL
• List View: Scroll and select
• Bulk Edit: Select multiple pages at once (if supported)

Example Use Cases:
Enable on feature pages, pricing, or checkout for targeted feedback.
Exclude from generic or high-traffic pages where feedback isn’t needed.

4. Refresh to See New Pages

If you’ve added new pages, click the refresh icon to update the list.

5. Enable the Widget on Selected Pages

Next to each page, click the toggle, checkbox, or enable button.
These pages now appear in your Enabled Pages list.

6. Remove the Widget from a Page

To remove the widget from a page:

• Go to Enabled Pages
• Click the remove, delete, or disable icon

The widget is now hidden from that page.

7. Turn Off Widget Control (Optional)

To stop using Widget Control:

• Toggle the feature off

This may remove the widget from selected pages or restore the default behavior.

Advanced Tips & Best Practices

Here are some helpful tips to get the most out of Widget Control:

1. Start with the Most Important Pages: Begin by turning on the widget for pages where feedback really matters like onboarding flows, newly launched features, or the checkout page. These areas often give the most valuable insights.

2. Use the Search Bar to Save Time: If your site has many pages, don’t scroll endlessly. Just type the page name or URL into the search bar to quickly find what you need.

3. Keep It Updated: Whenever you add new pages to your site, go back to the Widget Control settings. Check if these pages should have the feedback widget or not.

4. Don’t Overdo It: Too many feedback requests can frustrate users. Only place the widget where it’s useful quality over quantity.

5. Track Which Pages Get Good Feedback: Over time, check which pages are giving you helpful feedback. If a page gets no response, consider removing the widget or moving it elsewhere.

6. Limit Access (If Your Tool Supports It): If you’re working with a team, use roles or permissions to control who can change the widget settings. This prevents accidental edits.

7. Always Test Your Changes: After making changes, visit the pages to make sure the widget shows up (or stays hidden) as expected. This ensures everything works correctly.

Troubleshooting

Page Not Listed?
Click the refresh icon. Still not working? Check your platform’s docs.

Widget Not Showing?
Make sure Widget Control is on and the widget is enabled for that page.

Removed a Page by Mistake?
Just re-enable it from the page list.

Conclusion

Widget Control helps you show feedback widgets only where they matter making feedback collection smarter and less intrusive.

Set up Widget Control today and create a better experience for your users and your team!