- Display a dialog when user approves an image
- Changing A Mockup URL Slug
- Extend Backbone Models, Views, Collections
- Adding Custom Scripts and Styles
- ph_website_publish_thread
- New Comment Threads
- Add additional notification emails
- Welcome message for new users on mockup projects
- Change the subscribed user email based on a role
- How to Install SureFeedback & Addons
- How to Update SureFeedback
- Should I Install SureFeedback on My Main Site or a Dedicated Installation?
- Caching and SureFeedback
- Dashboard Shortcode
- Adding A Project Shortcode To Your Site 3.1.x and lower
- Project Shortcode
- Hosting
- Cloudways Compatibility
- What are dashboard sites?
- Adding A Client’s Non-WordPress Site
- Adding A Client’s WordPress Site
- Adding A New Website Project
- How to use SureFeedback on a non-WordPress Site
- SSL and HTTPS
- Website Settings
- What is a project access link?
- Access Links Not Working
- Widget Not Showing on Client Site
- Changing A Website or Page URL
- Flywheel Client Site Cache Exclusions
- WPEngine Client Site Plugin Exclusions
- How to use Really Simple SSL with SureFeedback
- Viewing and Commenting on a Live Website
- Sharing a Website Link
- How Private Comments Work
- Introducing Comment Status in SureFeedback
Adding A Client’s Non-WordPress Site
You can easily connect a client’s non-WordPress site to your SureFeedback dashboard installation using an install code snippet, which loads the SureFeedback interface over the top of a website.
What Type Of Websites Can I Add?
Anything really! SureFeedback works with Drupal, Joomla, Magento, Wix, Squarespace, Shopify, Craft CMS, even SPA or Web apps (provided they use the History API and not hashed).
Adding A New Site
1. Visit SureFeedback > New Website
To add additional website projects, such as a client’s website visit SureFeedback > New Website from your WordPress Admin sidebar.2
2. Enter a Title and Website URL
Enter the title of your website and paste the URL under Website Setup.
![](https://surefeedback.com/wp-content/uploads/2023/08/file-ywoTmaXQys-1024x489.png)
3. Choose “Something Else” for your site type
Copy and paste the “Install Code” right before the closing body tag of your client’s site. Then click “Next”.
![](https://surefeedback.com/wp-content/uploads/2023/08/file-0Gfj1bWVqg-1024x741.png)
4. Click “Verify Installation” to verify the installation of the script.
It may redirect you to the site to see if the widget is properly showing.
![](https://surefeedback.com/wp-content/uploads/2023/08/file-whtMYcuih2-1024x383.png)
Troubleshooting
The widget is not showing
On your client’s site, open your browser console. You can do this by pressing Ctrl+Shift+J (Windows / Linux) or Cmd+Opt+J (Mac). This will give more information as to why it’s not showing. Possible reasons could include.
- You have caching enabled that’s preventing the plugin from token verification or login verification. See our Caching Article
- You have set Project Access to “Must Be Logged In” and you are not logged into your WordPress installation where the SureFeedback plugin was installed.
- You have set Project Access to “Anyone with the access link” and you have not visited the access link, or have cleared your browser cache since visiting.
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