Self-Hosted Pricing
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100% Money-Back Guarantee
Complete Feature Comparison
Every Plan includes all Powerful Features Scale based on your Team Size, Sites, Mockups, and Project Volume
Starter
$119
/year*
Pro
$159
/year*
Business
$199
/year*
Team Members
Collaborate with up to 200 team members in your organization
Unlimited Comments
Unlimited comments on all workspaces
Edit & Delete Comments
Edit and delete comments with full control
Attachments
File attachments on comments
Active Private Comments
Private comments visible only to team members
Screenshot Annotations
Auto-annotate comment area on screenshots
Page Approvals
Page approval workflow management
Request Changes
Send notifications for request changes after website feedback is complete
Email Notifications
Workspace-based email settings and custom templates
WordPress Plugin
WordPress plugin for seamless integration
Ottokit Integration
Seamless integration with Ottokit
Multi-Platform Support
Support for WordPress, Shopify, HTML
Priority Support
Priority customer support
Team Collaboration
Assign and collaborate with team members on comments
Looking for Cloud Hosting?
Prefer a fully managed setup hosted by us? Cloud plans are available below.
100% Money-Back Guarantee
Try SureFeedback risk-free for 7 days. If you’re not completely satisfied, We’ll refund your purchase – No Questions Asked.
7 Days
Money Back Guarantee
100%
Satisfaction Guaranteed
24/7
World Class Support Team
Frequently Asked Questions
If your question is not listed, please contact us from here
No. The self-hosted plugin is not being discontinued. It will continue receiving maintenance updates, compatibility improvements and stability support. There are no sunset timelines and no forced transitions. Cloud expands what SureFeedback can do, but it doesn’t invalidate the plugin.
No. Both versions operate independently, and there is no forced migration.
You can continue using the Self-Hosted plugin as it is and adopt Cloud for new projects based on your requirements. Both versions are maintained separately.
No. Your self-hosted data remains stored on your own server. Cloud does not automatically transfer, modify, or remove any plugin data. If migration tools or transition paths are introduced in the future, they will be optional and clearly documented.
Yes. Some teams use the self-hosted plugin for WordPress-only projects and Cloud for multi-platform clients. Others adopt Cloud for new projects while keeping legacy workflows in the plugin. There is no restriction preventing you from using both based on what fits each project.
Cloud runs on managed infrastructure with continuous backend services. That includes real-time notifications, analytics processing, workflow engines, authentication systems, secure access and scaling infrastructure. The subscription model covers the cost of running that environment and continued development.
No. In most cases, it’s faster. You create an account, add a site and connect it via a lightweight script or the WordPress connector plugin. There is no dashboard site to configure and no hosting to provision. New projects can be live in minutes.
No. Clients can leave feedback as guests without creating accounts. You can also assign structured roles if you want them involved in approvals or tracked workflows. Internal-only comments ensure your team discussions remain private when needed.
SureFeedback Cloud includes managed authentication, magic-link login options, token-based site connections, optional two-factor authentication and monitored infrastructure.Â
With the plugin, security depends on your WordPress setup and hosting configuration. Both are secure when managed properly, but Cloud centralizes that responsibility.
If hosting feedback data exclusively on your own server is a strict requirement, self-hosted remains the better fit. SureFeedback Cloud stores data securely within managed infrastructure and does not run inside your own hosting environment.
Yes. Cloud is where advanced workflows, analytics expansion, cross-platform capabilities and infrastructure improvements will continue to grow. Self-hosted remains supported and stable, but Cloud represents the primary direction for platform expansion.
What are you waiting for?
Experience the SureFeedback Advantage!
Turn feedback into action with a tool that keeps your team aligned and your projects moving