Transition to Freemius

We are excited to share that we transitioned our sales and licensing management to Freemius so we can spend our time focusing on improving the product and providing better support. We just released an updated version of the plugin and all its add-ons, integrated with the Freemius SDK.

With this upgrade, you’ll be able to install addons right from your dashboard with a single click!

You’ll also be able to update billing information, generate invoices, view related payments and manage your license all from the SureFeedback plugin dashboard.

What action to I need to take?

If you’ve already activated your license key, or purchased within the last 2 months, nothing is needed. You’ll simply want to update SureFeedback and your addons to the latest versions when you see the updates. The license will automatically transition into the new version after updating.

What if I purchased prior to 2 months ago and haven’t yet activated my license?

You may be asked to enter the key after updating SureFeedback to its latest version. You can find your license key here:

Licenses

We understand that you may potentially encounter some issues and therefore our team, as well as the Freemius team, will be alert and here to help you make the transition as smooth as possible!