Efficient Collaboration, Precise Feedback, Higher Quality Products.
Clear feedback drives better products. SureFeedback centralizes collaboration, lets you capture precise input directly on your product, and turns it into actionable tasks.
Visual Feedback and Annotation
Empower your product team to provide specific, detailed feedback on design elements and suggest changes directly on your website or design files.
Client-Focused Feedback Channels
With SureFeedback, you can establish client-focused feedback channels, making it easy for clients to provide essential input on product prototypes, wireframes, or early-stage designs.
Time-Stamped Comments and Notifications
SureFeedback provides real-time feedback updates and instant notifications to keep your product team in the loop all the time
Integrate with Your Favorite Tools
SureFeedback integrates seamlessly with Zapier, giving you access to over 1500+ apps and automations. Turn feedback into automated tasks
Design History and Revision Tracking
Empower your team to maintain comprehensive records of design alterations and revisions with SureFeedback’s design history and tracking features
Trusted by Most Efficient Product Development
Hear from our satisfied users.
Impressive product and now excellent customer service. I would recommend SureFeedback any time. Impressive!
Tina Sundstrup
Graphic Designer at Formsproget
This software is revolutionizing our client revision process – Thank you!!!
Jillyn
Marketing Strategist at Technology Aloha
Frequently Asked Questions
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No. The self-hosted plugin is not being discontinued. It will continue receiving maintenance updates, compatibility improvements and stability support. There are no sunset timelines and no forced transitions. Cloud expands what SureFeedback can do, but it doesn’t invalidate the plugin.
No. Both versions operate independently, and there is no forced migration.
You can continue using the Self-Hosted plugin as it is and adopt Cloud for new projects based on your requirements. Both versions are maintained separately.
No. Your self-hosted data remains stored on your own server. Cloud does not automatically transfer, modify, or remove any plugin data. If migration tools or transition paths are introduced in the future, they will be optional and clearly documented.
Yes. Some teams use the self-hosted plugin for WordPress-only projects and Cloud for multi-platform clients. Others adopt Cloud for new projects while keeping legacy workflows in the plugin. There is no restriction preventing you from using both based on what fits each project.
Cloud runs on managed infrastructure with continuous backend services. That includes real-time notifications, analytics processing, workflow engines, authentication systems, secure access and scaling infrastructure. The subscription model covers the cost of running that environment and continued development.
No. In most cases, it’s faster. You create an account, add a site and connect it via a lightweight script or the WordPress connector plugin. There is no dashboard site to configure and no hosting to provision. New projects can be live in minutes.
No. Clients can leave feedback as guests without creating accounts. You can also assign structured roles if you want them involved in approvals or tracked workflows. Internal-only comments ensure your team discussions remain private when needed.
SureFeedback Cloud includes managed authentication, magic-link login options, token-based site connections, optional two-factor authentication and monitored infrastructure.Â
With the plugin, security depends on your WordPress setup and hosting configuration. Both are secure when managed properly, but Cloud centralizes that responsibility.
If hosting feedback data exclusively on your own server is a strict requirement, self-hosted remains the better fit. SureFeedback Cloud stores data securely within managed infrastructure and does not run inside your own hosting environment.
Yes. Cloud is where advanced workflows, analytics expansion, cross-platform capabilities and infrastructure improvements will continue to grow. Self-hosted remains supported and stable, but Cloud represents the primary direction for platform expansion.
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